Patient Services Advocate Job at Affinia Healthcare, Saint Louis, MO

ckZ6TXo1clp3YVloWGxPT3FWa2xldVJ1
  • Affinia Healthcare
  • Saint Louis, MO

Job Description

Job Description

Job Description

POSITION SUMMARY: Responsible for completing the patient registration process for dental services by collecting demographic information, determining appropriate fees and collection of payment. Function as liaison between dental students and patients.

Education: High School graduate or equivalent.

Experience:

  1. Two (2) years' experience in a health care setting or related field; dental experience strongly preferred
  2. Two (2) years experience in customer service.

Skills and Abilities which may be representative but not all inclusive of those commonly associated with this position:

  • Good computer skills including the use of word processing and e-mail software.
  • Knowledge of Third Party Reimbursement required.
  • Ability to accurately register and interview clients.
  • Ability to read and interpret materials.
  • Ability to use initiative; be detail oriented, and flexible.
  • Good oral and written communication, customer service, organizational and mathematical skills.
  • Ability to use a 10 key calculator and credit card machine.
  • Capable of preparing daily bank deposits.

License(s)/Certification(s) Required : CPR Certification

Essential Functions:

  1. Interview patients to document necessary demographic information
  2. Review appreciates policies and regulations such as HIPAA with the patients
  3. For uninsured/self-pay patients, determine fees based on sliding fee scale and collect fees due.
  4. Verify and document third party coverage; collect copays due.
  5. Maintain appropriate information in patients' chart as needed.
  6. Prepare daily deposits and reconcile tally sheets.
  7. Refer patients to appropriate resources to apply for alternative methods of funding.
  8. Use electronic schedule to notify clinic when patient is ready to be taken back.
  9. Review patients check out documents and schedule follow-up appointments.
  10. Act as a liaison between the dental students and their family of patient: contacting patients for additional appointments, etc.
  11. Handles incoming patient calls for dental students, specialists, other dental providers.
  12. Make every effort to fill broken or cancelled appointments in a timely manner, based on payer mix.
  13. Confirm all appointments, confirm Medicaid, denoting the ME codes, verify insurance and sliding fee scale status in advance and inform patients of their cost of care.
  14. Record all no shows, cancellations and late arrivals.
  15. Pull end of the day reports to ensure that all encounters are closed, and clinical notes are entered.
  16. Perform other duties as assigned.

NOTE: SMOKING IS PROHIBITED IN THE WORK ENVIRONMENT

NOTE: ALL APPLICANTS MUST PROVIDE CONTACT INFORMATION FOR THREE REFERENCES

AN EQUAL OPPORTUNITY SERVICES PROVIDED ON A NON-DISCRIMINATORY BASIS

Job Tags

Flexible hours,

Similar Jobs

PERSONE NYC

Sous Chef & Kitchen Manager NYC Restaurants Job at PERSONE NYC

 ...Kitchen Manager Fast-Paced Middle Eastern Concept Brooklyn Heights & Chelsea | $7080K Sous Chef - All day Modern Upscale Cafe - New opening - Flatiron - Sous Chef Middle Eastern Hotspot by James Beard-Nominated Chef Chelsea | $90105K Sous Chef... 

Confidential

Vice President, Drug Safety & Pharmacovigilance Job at Confidential

 ...Vice President, Drug Safety & Pharmacovigilance About the Company Innovative biopharmaceutical company Industry Biotechnology Type Public Company Founded 2009 Employees 201-500 Categories Pharmaceuticals Clinical Care Chemical Products... 

Sodexo Private Limited

Warehouse Manager Job at Sodexo Private Limited

 ...InReach ! Sodexo is seeking a Warehouse Manager for InReach located in...  ...with Matching ContributionsPaid Time Off and Company Holidays...  ...Posted : 7/2/2025Job Status : Full TimeJob Reference # : 982009...  ...Senior Supply Chain Manager, Amazon Business Operations Gilbert, AZ... 

Initial Therapeutics, Inc.

Senior Director, Drug Safety and Pharmacovigilance (Waltham) Job at Initial Therapeutics, Inc.

 ...to login before you can apply for a job. Senior Director, Drug Safety and Pharmacovigilance Dyne Therapeutics is discovering and...  ...is based in Waltham, MA without the possibility of beingfully remote. Primary Responsibilities Include: Conduct and/or oversee... 

Aspen Alps

Assistant General Manager (Aspen) Job at Aspen Alps

 ...The Aspen Alps has an opportunity available that does not come along very often. The Assistant General Manager position is a rewarding...  ...$95,000 per year Benefits: ~401(k)~401(k) matching ~ Dental insurance ~ Health insurance ~ Paid time off ~ Vision insurance...