Job Description
JOB SUMMARY
The PBX Agent (Communications Operator) is responsible for ensuring efficient communication within, to and from the hotel while maintaining attentive, courteous and efficient customer service.
Education & Experience :
• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Fully bilingual (English and Spanish).
• Able to work a flexible schedule, including rotative shifts, holidays and weekends.
Physical requirements:
• Flexible and long hours sometimes required.
• Sedentary work - Exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
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