Clerical Support Specialist Job at Spooner Medical Administrators, Inc., Westlake, OH

ckZUQnlaamF3S0FtVlZpSHJsa25mdVZzWFE9PQ==
  • Spooner Medical Administrators, Inc.
  • Westlake, OH

Job Description

Spooner Medical Administrators, Incorporated (SMAI) is a family owned and operated company that offers rewarding career opportunities for motivated individuals who are passionate about excellence and growth. Since 1997, SMAI’s proactive philosophy and best practices have set the standard in workers’ compensation by continuously improving the delivery of case management, utilization review and billing services to help facilitate a successful return to work for the injured worker.

The Clerical Support Specialist is primarily responsible for indexing faxes and supporting the reception area.

Essential Functions

— Index medical documents & forms received via faxes and U.S. mail in to the claim.

— Add descriptions for documents indexed into the claim.

— Research of documents with missing information and partial faxes before indexing into the claim.

— Index historical documents and internal forms into the claim.

— Monitor and correct returned documents for re-indexing into the claim.

— Receptionist – answer incoming phone calls and route to appropriate staff member, greet visitors and sort U.S. Mail.

— Back-up to running mail through the postage machine.

— Participate in continuous improvement activities and other assigned duties as assigned.

Supervision Received

Reports to the Clerical Support Supervisor

Experience and Education Required

— General knowledge of the insurance industry with workers compensation exposure preferred

— Basic knowledge of medical terminology and medical forms

— Data entry experience

— Indexing experience preferred

Additional Skills Needed

— Effective written and verbal communication

— Detail oriented

— Problem solving skills

— Strong organizational ability

— Basic computer literacy skills

Working Environment

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of the job. While performing the duties of this job, the employee typically works in a normal office environment. The noise level in the work environment is usually quiet. Work from home is offered one day a week for this position.

Job Tags

1 day per week,

Similar Jobs

Newport Healthcare

Psychiatric Mental Health Nurse Practitioner Job at Newport Healthcare

 ...ready to embark on a rewarding career in psychiatric healthcare? At Newport Healthcare, we are...  ...within our organization. Masters Degree in Nursing from an accredited institution is required. Licensed as a Nurse Practitioner in the state in which you are applying to... 

Sylvan learning - Huntersville, NC

Tutor/Teacher - Part time Job at Sylvan learning - Huntersville, NC

 ...growing need for educational support and dedicated to delivering quality, personalized tutoring, then we want to hear from you! No lesson planning or grading required - do what you love to do - TEACH! Afternoon/evening hours during the week and Saturday mornings available.

State of Washington

Nursing Education Consultant (NCPH) DOH8647 Job at State of Washington

Nursing Education Consultant (Nurse Consultant, Public Health)This is a home-based, full-time, permanent position.Join the Washington State Board of Nursing (WABON)...  ...Washingtonians.Location and FlexibilityWe value work-life balance and offer the convenience of remote... 

Solomon Page

Travel Acute Dialysis Registered Nurse Job at Solomon Page

 ...Job Description Solomon Page is seeking a travel nurse RN Acute Care for a travel nursing job in Syracuse, New York. Job Description...  ...amount to be determined. Posted job title: nurse - rn - dialysis | syracuse, new york About Solomon Page Founded in 1990, Solomon... 

GQR

Director of HRIS & Payroll Job at GQR

 ...in enterprise Workday HR technology platform ~ Strong knowledge of employment law, compliance frameworks, and HR data integrity best practices. ~ Demonstrated ability to lead projects, manage teams, and drive strategic outcomes through operational excellence....