Hotel Front Desk Receptionist Job at Hampton Inn and Suites Baltimore Inner Harbor, Baltimore, MD

cjEzQnc1dmJ4YVlrWDFTS3FWc3BmdVJvVkE9PQ==
  • Hampton Inn and Suites Baltimore Inner Harbor
  • Baltimore, MD

Job Description

Job Description

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation:

$16 - $18 hourly

Responsibilities:
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Mitigate customer complaints as needed
  • Communicate with housekeeping to make sure guest rooms are ready
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
Qualifications:
  • Well-versed in taking telephone calls and handling stressful situations
  • Must have graduated high school, received a GED or equivalent
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • 1+ year of hotel industry experience or related job preferred
About Company

A stay at Hampton Inn & Suites Baltimore Inner Harbor places you in the heart of Baltimore, within a 10-minute walk of Baltimore Convention Center and National Aquarium in Baltimore. This hotel is 0.7 mi (1.2 km) from Oriole Park at Camden Yards and 1 mi (1.5 km) from Baltimore Inner Harbor Marina

Job Tags

Hourly pay,

Similar Jobs

Y W C A of the Mohawk Valley

Campus Advocate Job at Y W C A of the Mohawk Valley

 ...for various college campuses to meet with victims/survivors. Advocating that the rights of the victims/survivors sexual violence are...  ...college campus activities and community forums, connecting with student groups Partner with Community Education Department and... 

Dick Law Firm - 832LAWYERS

Entry Level Estimator Job at Dick Law Firm - 832LAWYERS

 ...hurricanes, hailstorms, and catastrophic events across Texas. Role Description Dick Law Firm is seeking a contract-based Xactimate Estimator to assist in property damage assessments, contents valuation, and business interruption calculations . This Houston-based... 

Brooksource

Junior DevOps Engineer Job at Brooksource

 ...As a Junior DevOps Engineer , you will support DevOps processes that enhance software delivery speed and reliability. This entry-level role is designed for individuals with up to 2 years of experience , eager to learn, innovate, and contribute to maintaining and... 

GQR

Director of HRIS & Payroll Job at GQR

 ...in enterprise Workday HR technology platform ~ Strong knowledge of employment law, compliance frameworks, and HR data integrity best practices. ~ Demonstrated ability to lead projects, manage teams, and drive strategic outcomes through operational excellence.... 

NOVA Engineering and Environmental, LLC

Construction Special Inspector Job at NOVA Engineering and Environmental, LLC

 ...NOVA Engineering is seeking an ICC Special Inspector (Construction Materials Testing) in our Kennesaw, GA office. We are looking for a self-motivated individual with a positive attitude and a strong work ethic. Primary duties performing soils inspections and QA/QC...