Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

cWxET3o1N1d6YVlrVlZXSXJGMG1mZUJ2Vmc9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Dreyfuss + Blackford Architecture

Project Architect Job at Dreyfuss + Blackford Architecture

 ...Position Summary: Responsible for creative and technical aspects of the delivery of architectural projects including planning, development of designs, presentation materials, construction documents and construction administration services. This position requires a well... 

Confidential

Vice President of Operations Job at Confidential

 ...the Company Innovative platform connecting users with surplus food from local businesses Industry Food & Beverages Type...  ...sustainability, particularly in the context of food waste, and a network in the food industry is a strong plus.Key responsibilities for... 

Employbridge

(Hybrid) Travel Contact Center Manager Job at Employbridge

 ...customer experiences? We are currently seeking a Contact Center Manager to join our team and play a key role in driving operational excellence and elevating client satisfaction. MUST HAVE: Group Travel Booking & Group Travel experience Position: Contact Center... 

KODIAK Construction Recruiting & Staffing

Master Plumber Job at KODIAK Construction Recruiting & Staffing

 ...(k) with company match. ~ Generous paid time off and holidays. ~ Professional development and growth opportunities. ~ Relocation assistance available. Key Responsibilities: Lead the installation and repair of commercial plumbing systems including water mains... 

Richard, Wayne & Roberts

Junior Developer Job at Richard, Wayne & Roberts

 ...Junior IT Developer Entry-Level | Technology & Energy | The Woodlands, TX (Onsite/Hybrid) A fast-growing company in the retail energy sector is seeking a Junior IT Developer to join its technology team. This is an exciting opportunity for a recent graduate or early...